Error Reduction that Works

 

COACH Success Story

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Problem: Leading T&D Contractor was having trouble maintaining consistent communication and leadership abilities amongst its supervisors throughout the United States. As a result, they experienced above average change orders, OSHA recordables, and employee turnover.

Solution: Knowledge Vine was contracted to implement its COACH training to supervisors throughout the organization.

Result: By training the supervisors on their feet and not in their seat, they were able to learn the soft-skills and basics of Human Performance Improvement to proactively coach on behaviors; not just react to outcomes. COACH’s interactive exercises, comprehensive support, and clear, actionable steps led this leading T&D Contractor to new heights in realizing dramatically lower change orders, OSHA recordables, and employee turnover.  


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REMEDY: Complete Human Performance Formula

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Cultural Gap Analysis: Identifying Behavioral Gaps

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Decision-Driven Safety: COACH vs. Compliance Cop