Ladder Injury


What Happened?

April 4, 2017, a window repair employee was doing minor touch ups to a window sill and repairs on a large window located approximately 5 feet from the ground. As the employee was coming down the ladder, she was also reviewing her work. As a result of her multi-tasking she lost track of body and foot position and fell from the ladder, pulling it with her. She sustained injury when she hit the ground and received treatment for a lower back lumbar strain.

Contributing Factors

The ladder was not being supported at the bottom by a co-worker.

What Can We Learn?


If the employee performed a Self Check she would have taken the time to stop, think, act, and review before descending the ladder.


By attempting to complete 2 separate tasks at the same time the employee was negatively impacted by the trap of Multi-tasking.

Overconfidence caused her to feel too comfortable in reviewing her work as she was climbing down the ladder.

Ask the Right Questions

How does this relate to our work?

Where do we have similar traps?

What Tools can we use to avoid a similar incident?

Was a stop work point missed?