Error Reduction that Works

Human Performance Vlogs

‘Keeping it Real with Human Performance’ by our CEO: David Bowman

Publishes every Wednesday and Friday

001: In this video David discusses his definition of human performance: "A systematic approach to reduce and lower the severity of error. A culture striving to improve by increasing its desire to work smarter."

002: In this video David discusses the formula for Human Performance. RE (Reduce Errors) + M (Manage Change) + ED (Error Defenses) = Y (Yield). You can find the REMEDY Matrix which details the values shared by High Reliability Organizations and provides a snapshot of what your company will look like once Human Performance takes root in the culture here: https://tinyurl.com/y43e2855

003: In this video, David is in Puget Sound discussing what to expect in the upcoming videos. He also discusses looking at system level errors and how Southwest Airlines is an example of an organization embracing Human Performance.

004: ‘Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David is in Home Valley Oregon discussing the M in REMEDY (Managing Change). This is where coaching is provided to help employees align with and contribute to the overall values of the company. It’s one of the most critical aspects of implementing and sustaining Human Performance.

005: 'Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David is on the Coastal Star in Oregon discussing the value of constantly having a Questioning Attitude. (Worker considers the consequences of their actions if performed incorrectly as opposed to the likelihood of it going wrong)

006: 'Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David is still traveling on the Coastal Star discussing the ED (Error Defenses) in Knowledge Vine’s Human Performance Formula: ‘REMEDY’. He also goes into how train conductors use error defense strategies to prevent collisions on the “rails”.

007: 'Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David discusses Defense in Depth Strategies while at the Angels Flight Railway (https://www.angelsflight.org/). In his explanation, he uses the examples the Railway has implemented to ensure people don’t get hurt while “riding the rail”.

008: 'Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David discusses Knowledge Vine’s REMEDY: The Complete Formula for Human Performance. REMEDY is for industrial companies seeking to become or maintain their status as a high reliability organization.

009: 'Keeping it Real' with Knowledge Vine CEO, David Bowman. In this video, David discusses the value of Knowledge Vine’s REMEDY Cards and how you can use them to apply human performance from the C-Suite to the Frontline. Today, David is focusing on how Executives can use the LEAD© REMEDY Card to encourage a culture of trust which allows information to flow between all levels.

010: 'Keeping it Real with Human Performance' with Knowledge Vine CEO, David Bowman. In this video, David discusses how empowered front-line leaders can help build a Human Performance culture by: 1. Communicating their expectations to the team to mitigate risk. 2. Coaching employees to help them align with and contribute to the overall values of the company using positive reinforcement. 3. Identifying and correcting Latent Organizational Weaknesses.

 

‘Human Performance It’s Everywhere’ by our COO: David Sowers

Publishes every Thursday

001: David Sowers discusses how human performance can be found everywhere out in the world. Today, he discusses the recent tragedies at Mt. Everest and how it relates to having Summit Fever at the end of a Project.

002: Our COO, David Sowers, discusses the 'Cowboy Culture' that often occurs in the industrial workforce. The cowboy—our prototypical rough and tumble, danger seeking, get-it-done individual—has started to throw off that definition and changed their behavior to increase their personal safety. If the 'Cowboy Culture’ can change, why can’t yours?

003: Our COO, David Sowers, discusses Coaching and his time at a Nuclear Plant using a cell phone while walking. FYI: Never use a cell phone in a Nuclear Plant while walking!

004: 'Human Performance It’s Everywhere' with Knowledge Vine COO, David Sowers. In this video, David discusses a blatant Latent Organizational Weakness while at a pre-meeting safety briefing. Note: Exit signs aren’t always exit signs, they just may lead you to a dead end.

 

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